1. Booking Fees & Payments

• A £50 booking fee is required to secure all appointments.
• Booking fees are non-refundable but will be deducted from the cost of treatment.
• If you provide less than 48 hours’ notice to cancel or reschedule, your booking fee will be retained.
• Failure to attend an appointment without notice will result in the booking fee being forfeited in full to Age with Elegance Medical Aesthetics & Skin Clinic Ltd.
• Consultation fees are non-refundable but may be redeemed against the cost of treatment if you proceed.
• All treatment fees must be paid in full upon completion of treatment, before leaving the premises.
• Accepted payment methods: cash, card, bank transfer, or PayPal.

2. Late Arrivals

• Patients arriving more than 10 minutes late may need to have their appointment rescheduled.
• In such cases, the booking fee will be forfeited.

3. Treatment & Consent

• A full medical consultation and consent form must be completed before treatment.
• By signing the consent form and commencing treatment, you enter into a contract with Age with Elegance Medical Aesthetics & Skin Clinic Ltd and are obliged to pay the agreed treatment fee in full.

4. Refund Policy

• Treatments are non-refundable once delivered as they are a medical service.
• Skincare or retail products are non-refundable once opened or used, in line with consumer law.

5. Medical Suitability & Right to Refuse Treatment

• All treatments are subject to medical assessment and may not be suitable for every patient.
• Age with Elegance Medical Aesthetics & Skin Clinic Ltd reserves the right to decline treatment if it is unsafe or not in the patient’s best interest.

6. Liability Disclaimer

• While every effort is made to ensure your safety, Age with Elegance Medical Aesthetics & Skin Clinic Ltd cannot accept liability for adverse reactions provided that accurate medical history was given and consent obtained prior to treatment.

7. Children & Under-18s

• Patients must be 18 years or over to receive aesthetic treatments.
• In exceptional circumstances, specific treatments (such as acne management or wart removal) may be offered to under-18s with parental consent and clinical agreement.

8. Complaints Procedure

• We take all concerns seriously. Patients who wish to raise a complaint should do so in writing to the clinic.
• A copy of our full Complaints Policy is available upon request.

9. Privacy Policy

• Age with Elegance Medical Aesthetics & Skin Clinic Ltd respects your privacy and complies with UK GDPR and Data Protection laws.
• Any personal or medical information collected will be stored securely and used solely for the purpose of your care, legal obligations, and clinical governance.
• Your information will never be shared with third parties without your explicit consent, unless required by law.
• You have the right to access, amend, or request deletion of your personal information at any time by contacting the clinic.

10. Website & Intellectual Property

• All content on this website, including text, images, and logo, is the property of Age with Elegance Medical Aesthetics & Skin Clinic Ltd.
• This content may not be copied, reproduced, or distributed without prior written consent.
• Information provided on the website is for educational purposes only and should not be considered medical advice until a consultation has taken place.

11. Company Information

• Company Name: Age with Elegance Medical Aesthetics & Skin Clinic Ltd
• Registered in England & Wales
• Contact: +44 7405 338955
• agewithelegance@outlook.com
• Company Registration Number: 16453931